Telephone Contact:

Toll Free Order Line (within the USA): 1-800-299-7496
                           Tech Line (all callers): 1-513-724-9485
                                 International Calls: 1-513-724-9485

Your orders and phone calls keep us very busy.  Please leave a voice mail message if you miss us.

Email Contact:

For email inquiries, please use the Feedback Form to contact. We try to check this several time each weekday, but please be patient if
we are delayed reading your email. If you wish a phone call back, please include the pertinent telephone information. We are sorry
but we cannot return international phone calls. 

Mail-Postal Contact:

Our mailing address is:
VANPELT SALES LLC
P.O. Box 327
Batavia, Ohio  45103  USA

Shipping Address:

VANPELT SALES LLC 
4525 Bells Lane #135 
Cincinnati, Ohio  45244

If you are shipping a package to us, please direct it to this address. This location is not our shop or
warehouse address, but can receive shipments and packages for us at any time.

Shop-Warehouse Location:

Our primary shop and warehouse is located in Milford, Ohio which is on the eastern side of greater Cincinnati. We do not permit
casual walk-in visitors. Please contact us regarding a visit, or to arrange a pickup of an order before you head to Cincinnati.
We will give you travel directions to the shop at that time. Thank you for your cooperation.

Office Hours:

Monday - Friday (9:00am to 6:00pm Eastern Time)